Top games from the best developers
No telephone customer support option
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Expert Consensus
Though they’ve only been on the scene since 2019, CasinoChan quickly made a name for themselves as one of Australia’s top online casinos. We enjoyed their enormous library of over 2,000+ online pokies, live dealer, table and jackpot games. Staying ahead-of-the-curve, they were one of the first casinos to accept several cryptocurrency payment methods. Recently, they’ve also added Bitcoin-specific games to their site too. The customer support team is available 24/7 and the site is fully licensed and regulated by the Government of Curaçao which is a testament to its safety and security.
CasinoChan Information
Device Compatibility
Year Established
2019
Available Games
Baccarat, Blackjack, Craps, Jackpot Games, Live Dealer, Pokies, Roulette, Sic Bo, Speciality Games, Texas Hold'em, Video Poker
Number of Slots
2000+
Available Bonuses
Deposit Bonus, Free Spins, Loyalty Bonus, Reload Bonus, VIP Program, Welcome Bonus
Welcome Bonus
BONUS
$1,500 + 120 Free Spins
Minimum Deposit
Min Deposit $10
Payout Speed
1 - 5 Days
Licenses
Curaçao
Top Bonus
Welcome Bonus
Spread over four deposits, new players can claim up to $1.500 + 120 free spins.
VIP Program
Loyal players are rewarded with cash prizes and special perks.
Monday Reload
Deposit on a Monday to claim a 50% bonus up to $300 + 30 free spins.
Table of Contents
About CasinoChan
Unlike some of the other casino’s we’ve reviewed, CasinoChan was developed specifically for Australian players, so that’s clearly a good starting point.
They literally have thousands of games on offer. The games suite is made up of pokies, table games, live dealer and Bitcoin games from some of the biggest and best software providers in the industry. Read on to find out why we recommend CasinoChan to Aussie players!
Pros
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Top games from the best developers
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Regular, large promotions
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Optimised for mobile play
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Easy to navigate website
Cons
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No telephone customer support option
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Welcome bonus could be higher
“CasinoChan is the place to be if you are an avid pokies player like me! With over 2000 pokies in their library, there is no shortage of fun to be had in CasinoChan. Adding to that, their generous welcome bonus as well as mobile optimized site and Bitcoin games, CasinoChan is on its way to becoming my new favourite casino!”
Bonuses at CasinoChan
Welcome Bonus
When you join CasinoChan, you’ll be eligible for a four-tier welcome bonus worth up to $1.500 + 120 free spins. On the first deposit, you can claim a 100% match up to $250 + 30 free spins. The second and third deposits will grant you a 50% match up to $500 + 30 free spins each. The fourth deposit will give a 50% match up to $250 + 30 free spins.
Monday Reload Bonus
Every Monday you can claim a 50% deposit bonus up to $300 and 30 free spins. You’ll be able to use your free spins on Take Santa’s Shop. Again, you’ll need a bonus code to activate your bonus. Simply enter GIFT when making your deposit and the bonus will be yours.
More About Promotions at CasinoChan
Here’s a little more information about the bonuses you’ll find at CasinoChan:
Regular Tournaments
Another way to make some extra cash at CasinoChan is to take part in regular tournaments. Every CasinoChan player is eligible to take place in regular pokies races. The prize pools are impressive and a finish in the race that’s anywhere near the podium, or better, should see your bank boosted out of the blue.
VIP Program at CasinoChan
There are eleven VIP levels at CasinoChan. To climb up a rung you’ll need to earn CasinoChan points (BP). The minute your sign up for CasinoChan and start playing you will start earning BP. For every bet placed you can earn BP.
Each time you reach a new level, you’ll get a reward. Hit the first level for a $7 bonus. Get to the 5th level for $250 reward. Get to the 11th and you’ll get to dive away with your very own Porsche 911 Carrera GTS. Vroom vroom! Watch some speeding tickets.
Each level is represented by a popular game character. No matter your favourite, you’ll want to get to the top. Because if you reach them all, you will win the car.
Game Contribution Rates
When you receive a bonus at any casino it’s incredibly rare that all games contribute equally to your wagering requirement. CasinoChan is no different.
If you are rewarded a casino bonus, please keep in mind the following contribution rates:
- Pokies 100%
- Poker Games, Roulette, Baccarat, Blackjack and Hi-Lo 5%
- All Live Dealer games 0%
Casino Games at CasinoChan
CasinoChan has a massive suite of games. There are over 3,000 real money games to play, with over 2,000 pokies to get stuck into. You can also play regular slots, progressive jackpots, classic table games, speciality games, specialist bitcoin games and table games in Live Dealer mode.
With so many games, you might be a little worried about how you will find your favourite one. Luckily, CasinoChan has a really nifty tool to help you search through their portfolio of games; you can look for specific games, group by game provider, search through new and popular games or simply group them together by type.
Table and Speciality
At CasinoChan you have the option to play a number of table games. You’ll find all of the popular reiterations of roulette and blackjack and a few of the more obscure ones. The casino has tabs dedicated to each game category.
Live Dealer
Sometimes you want something a little more real when playing at a casino online. And nothing gets closer to the real deal than Live Dealer. CasinoChan offers lots of Live Dealer options. Run by Evolution gaming a true leader in the field, the reality of it is sure to get your heart pumping with the streamed auction adding another level of authenticity.
You can play classics like blackjack or roulette or try your hand at new fan favourites like Dream Catcher, Monopoly live and Sic Bo. You’ll even be able to join a table at real life casinos such as the Dragonara and Casino Malta (both located in the sunny island of Malta in the Mediterranean).
Bitcoin Games
With the popularly of cryptocurrencies, especially Bitcoin, more and more casinos are offering new payment options. But some casinos and software providers have even started to develop casino games specifically for bitcoin players. Only players who have deposited with Bitcoin are able to play these games. Adding extra excitement to the game. CasinoChan is constantly dedicated to their Bitcoin players, so they have a whole tab dedicated to these most specific of games.
Banking Methods at CasinoChan
There’s a wide variety of banking options available to CasinoChan players. Credit cards, bank transfers, ewallets and cryptocurrencies are all readily accepted. CasinoChan knows that a players’ time is money, so they strive to provide speedy deposit and withdrawal options.
Almost all deposit options are processed at CasinoChan within 12 hours, with plenty options being immediate.
Make sure that you have sent through all the necessary documentation before making your first withdrawal. It seems like a pain, but just remember it is as much in your interest as it is in theirs.
More About CasinoChan
CasinoChan Mobile Casino
CasinoChan Customer Security
When looking at the safety and security of a casino there are a number of aspects to look into. The first thing that comes to the mind for most players is the protection of their private information.
In order to join a casino (especially when you want to make a withdrawal), customers need to provide sensitive personal and financial information. Not to worry though, CasinoChan uses SSL encryption to protect your information. This means that your information has the same level of protection offered to you by most financial institutions.
On top of that, CasinoChan also does their part for responsible gaming. On site you will find plenty of information on responsible gaming, as well as contact number for problem gamblers.
You can also make use of certain tools such as setting time and money limits on your account.
Customer Support
Up to this point in our review, we have been very impressed with CasinoChan. But there is one caveat that needs to be mentioned. We really do prefer a casino with a full customer service offering. Don’t get us wrong, CasinoChan does offer a couple of ways to get in touch with their support team, but they do miss out on one important aspect… a telephone contact.
What we can say is they are theoretically still available 24/7 via chat function and email. The live chat does seem to be very quick to respond. So, it does perhaps replace the need for a live telephone operator.
If you do want to go for the Live Chat option, you’ll find it featured prominently onsite.
If your need isn’t quite as urgent you can always give email a shot. The email address isn’t quite as obvious as the live chat. But we’ve scrounged the internet and found it for you. Contact them via support@casinochan.com
CasinoChan Australia FAQ
What are the wagering requirements at CasinoChan?
Be sure to check the wagering requirements on site as they can vary from promotion to promotion. Deposit bonuses must be wagered 40x, while free spins winnings have a 50x playthrough.
Does CasinoChan have a live casino?
Yes. Powered by Evolution Gaming. CasinoChan offers most of Evolution’s games suite including classic games and modern twists.
How do Australians cash out their winnings at CasinoChan?
At CasinoChan you can make withdrawals with almost all of the same methods you can use to make withdrawals. Depending on the method, you’ll have your cash either immediately or within 72 hours. There are two things to keep in mind when making a deposit. Firstly, if it is your first deposit you might need to provide documentation proving that you are who you say you are. Secondly, you need to make sure that you have met all the wagering requirements of any pending and current bonuses in your account.
Is CasinoChan legit in Australia?
Yes, it is. They are licensed in Curaçao. CasinoChan protects your personal and financial information via SSL encryption. They also make an added effort to protect vulnerable players, such as underage and problem gamblers.
