Live casino is an online casino vertical where you play against a real dealer through streaming technology. The games offered in a live casino include blackjack, roulette, poker, baccarat, and other card and dice games. As well as the new popular game show games.

The live element provides an immersive experience, replicating the atmosphere of a physical casino. You play against the house, but you’ll be joining a table or a game room where you can also interact with other players, via the in-game chat.

As for the etiquette in a live casino, it’s less stringent than in a land-based casino. But, there are still dos and don’ts you should adhere to, to ensure the casino experience is as pleasant as possible for all players. This includes being polite in chat rooms, respecting the dealer and other players, and sticking to the game rules.

Proper etiquette prevents disruptive behaviour that can detract from the overall atmosphere. By following basic etiquette, you contribute to a respectful and fair environment.

The Dos

In a live casino setting, key behaviours are encouraged to ensure a respectful and enjoyable environment for all participants. These behaviours help maintain the integrity of the game and foster a positive atmosphere. Correct etiquette can make the experience more enjoyable for both players and dealers. Here are some essential behaviours that are encouraged in a live casino setting:

Be Polite to the Dealer and Other Players

Respect and politeness are important in any social setting, and live casinos are no exception. You are encouraged to treat the dealer and other players with courtesy. This includes using appropriate language, acknowledging the dealer’s efforts, and avoiding any form of disrespect or rudeness.

Remember, dealers are professionals who facilitate the game, so treat them accordingly. Treating other players respectfully, regardless of their skill level or decisions, is crucial for a positive game experience. Negative comments or poor sportsmanship can disrupt everyone’s enjoyment.

Follow the Rules of the Game

Adhering to the game rules is essential in a live casino setting. Each game has specific rules, and it’s expected that you know and follow them. This prevents unnecessary delays and confusion during gameplay, which can annoy other players.

If you are unfamiliar with the rules, practice in a non-live setting before joining a live game. Most game types can be found in an RNG version at online casinos, and you can play for free in demo mode to get to know the rules and the flow of the game.

Following the rules also extends to the broader terms and conditions of the casino, so make sure you read them before you join.

Manage Your Time Efficiently

Time management is an important aspect of live casino gaming. Be prepared to act promptly when it is your turn, whether placing a bet or making a move in a game. Slow play can frustrate other participants and disrupt the flow of the game.

To manage your time efficiently, ensure you are familiar with the game’s pace and stay focused during the session. Avoid distractions and keep your attention on the game to ensure you can make decisions promptly. This applies to card games like blackjack, where you get an allotted time to decide. If you need a lot of time, pick a place as far to the left on the table as possible, so faster players can play their hands before you.

Use the Chat Function Appropriately

Many live casino games include a chat function that allows you to communicate with the dealer and, in some cases, other players. This feature is designed to enhance the social aspect of the experience, but it must be used appropriately.

You should avoid spamming the chat, making inappropriate comments, or using it to share personal information. The chat should only be used for friendly interaction, asking game-related questions, or engaging in light conversation.

It’s important to keep the tone respectful and avoid topics that could be offensive or disruptive. Avoid chatting about politics, religion or any offensive topic.

Stay Patient and Maintain a Positive Attitude

Patience and a positive attitude go a long way. Not every game will go your way, so aim to handle losses calmly. Complaining or expressing frustration, especially in the chat, can negatively impact the experience for others. Similarly, celebrating wins respectfully rather than gloating helps maintain a friendly atmosphere.

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The Don’ts

In live casinos, certain common mistakes or behaviours can negatively impact the atmosphere. You should always try to avoid causing frustration or upset among fellow players. Here are some key behaviours to avoid in a live casino setting:

Avoid Distractions

One of the common mistakes in a live casino is allowing distractions to interfere with your gameplay. Unlike traditional online games, live casinos require real-time participation, and any delays or distractions can disrupt the game’s flow. So ensure you’re in a setting that allows you to focus before joining a game.

Multitasking or not paying full attention can lead to missed opportunities and mistakes. It also leads to slower gameplay, frustrating other players and the dealer. Staying focused ensures you make timely decisions and keeps the game moving smoothly for everyone.

Don’t Use Offensive Language

Live casinos are social environments where you interact with dealers and other players through chat features. Using offensive or inappropriate language is a major breach of etiquette and can result in being removed from the game or even banned from the casino. This includes avoiding any form of abusive, discriminatory, or inflammatory comments.

Maintain a polite and friendly tone, regardless of if you win or lose. Frustrations can arise during gameplay, especially during losses, but you should always express them respectfully or, better yet, not at all. Respecting the community guidelines and maintaining decorum helps create a positive environment for everyone.

Don’t Rudely Question the Dealer’s Decisions

Disagreements or misunderstandings about the game’s progression or the dealer’s actions can occur. However, rudely questioning the dealer’s decisions is highly discouraged. Dealers are trained professionals following the game rules and the game studio’s policies. If you believe a mistake has been made, address it politely and calmly through the chat.

Most platforms have support teams or supervisors who can review the situation if necessary. Confronting the dealer aggressively disrupts the game and creates a negative atmosphere. Remember, the dealer is not responsible for your luck or the outcomes of your bets.

Don’t Play Without Understanding the Game Rules

Entering a live dealer game without a clear understanding of the rules is another mistake that can lead to confusion and disrupt the game’s flow. Each game has its own set of rules and best-practice strategies. Not familiarising yourself with these can lead to mistakes affecting your and others’ gameplay.

It’s advisable to take the time to learn the rules and practice in a non-live setting if necessary. Always ensure you’re comfortable before joining a live session. Take advantage of the possibility of playing table games in demo mode to hone your skills and strategy.

Why Etiquette Matters

Good etiquette in live casinos significantly enhances the overall experience for all participants. By adhering to proper behaviour, such as being polite to dealers and fellow players, following game rules, and using the chat function respectfully, you contribute to a positive and welcoming atmosphere.

By following etiquette guidelines, you help create a smooth and uninterrupted gaming environment. Timely decisions and polite interactions allow everyone to stay engaged. You can all enjoy the experience without unnecessary delays or disruptions. Respectful communication, especially in chat functions, promotes friendly interactions and can lead to camaraderie among players.

Furthermore, good etiquette helps to avoid conflicts arising from misunderstandings or inappropriate behaviour. By minimising the risk of confrontations you ensure the enjoyment of playing. Showing respect and sportsmanship will encourage others to behave similarly.

Ultimately, good etiquette in live casinos enhances the overall experience by making it more enjoyable, building a sense of community, and reducing the likelihood of conflicts.

Conclusion

Good etiquette in live casinos includes being polite to dealers and other players, following the game rules, managing time effectively, and using the chat function appropriately. These behaviours contribute to a positive and respectful environment, enhancing the experience for everyone involved.

It also helps keep the game flowing smoothly, reduces potential conflicts, and fosters a sense of community. It encourages friendly interactions and makes the gaming experience akin to a shared social space rather than just an online gambling activity. Adhering to these guidelines improves your enjoyment and sets a standard for others, creating a cycle of positive behaviour.

Adhering to etiquette allows the games to be played respectfully and orderly. This enhances the appeal and integrity of the live casino platform. By following these simple but essential guidelines, you contribute to an enjoyable and welcoming environment for everyone.

Eve Luneborg

Sub-editor & Casino Content Maestro

Eve Luneborg has been a dynamic presence in the online casino industry since 2014, starting at a burgeoning casino in Malta that has now become a leading gambling site. Initially a support agent, she progressed to handling payments and training new staff on processing withdrawals and KYC documents.

In 2016, Eve transitioned from casino operations to become a writer in the iGaming industry.

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