More About CasinoChan
CasinoChan Mobile Casino
The CasinoChan website is very responsive. This means that it changes seamlessly between being suitable for desktop and mobile.
CasinoChan works together with a number of software providers. These software providers are some of the best in the industry, they all work hard to provide the best experiences for their customers. That includes making a customer’s experience of games perfect both on desktop and mobile. After all, a casino is only as good as how it performs on all devices.
You can play CasinoChan games from any browser including Safari, IE, Firefox, Chrome and Edge. All games have been optimised to play on windows, iOS or Android devices.
CasinoChan Customer Security
When looking at the safety and security of a casino there are a number of aspects to look into. The first thing that comes to the mind for most players is the protection of their private information.
In order to join a casino (especially when you want to make a withdrawal), customers need to provide sensitive personal and financial information. Not to worry though, CasinoChan uses SSL encryption to protect your information. This means that your information has the same level of protection offered to you by most financial institutions.
On top of that, CasinoChan also does their part for responsible gaming. On site you will find plenty of information on responsible gaming, as well as contact number for problem gamblers.
You can also make use of certain tools such as setting time and money limits on your account.
Customer Support
Up to this point in our review, we have been very impressed with CasinoChan. But there is one caveat that needs to be mentioned. We really do prefer a casino with a full customer service offering. Don’t get us wrong, CasinoChan does offer a couple of ways to get in touch with their support team, but they do miss out on one important aspect… a telephone contact.
What we can say is they are theoretically still available 24/7 via chat function and email. The live chat does seem to be very quick to respond. So, it does perhaps replace the need for a live telephone operator.
If you do want to go for the Live Chat option, you’ll find it featured prominently onsite.
If your need isn’t quite as urgent you can always give email a shot. The email address isn’t quite as obvious as the live chat. But we’ve scrounged the internet and found it for you. Contact them via support@casinochan.com