The best part about PlayCroco is their support team, and it’s also nice that they offer large daily bonuses. But, with unreasonable bonus terms, it’s not as lucrative as it seems. The issues I found at PlayCroco are that their game catalogue is very limited, their responsible gambling policies are not player-friendly, and they have too high of a minimum withdrawal to suit most players.
New players can claim a whopping 200% match bonus of up to $5,000 on their first deposit.
As part of the loyalty program, you get to claim a daily bonus of between 100% and 200% up to $5,000.
Just for signing up at PlayCroco you get to claim a $10 no deposit bonus.
Founded in 2020, PlayCroco is a new online casino designed for Australian players. However, they also cater to players in multiple other jurisdictions, such as the US.
One of the best aspects of PlayCroco is that their website is fully optimised for mobile users. You get to play and use all other services by playing directly from your mobile browser. It should also be noted that their customer support team is available around the clock, via phone, email, and live chat.
The games offered at PlayCroco count 170, and they are all different versions of RNG casino games. You can play slot machines and table games, as well as jackpot games.
Offers customer support via live chat, email, and phone
Has a great website for mobile users
Offers large daily bonuses through the loyalty program
Higher than average wagering requirements
Complicated bonus terms
Signing up so you can join PlayCroco is easy, and you can have your account activated in less than a minute. Just follow this step-by-step guide:
The reason why it’s important that you provide true details when registering is that this information has to be verified at a later stage. Typically, when you request your first withdrawal. You’ll have to submit documents that confirm your identity and your residential address. Additionally, you might be asked to verify the payment methods you’ve used on your account.
PlayCroco as a mobile-optimised website that you can use when you want to play from your smartphone. The site will automatically adjust to fit your screen, and in this way, the usability is kept intact. In fact, in many ways, the site is better and more user-friendly from a mobile than from a large desktop monitor.
Since you play using your web browser, you can enjoy PlayCroco’s mobile casino from any type of mobile. The experience is the same for iPhone and Android users, and there is no download needed to play any of the available games. Speaking of games, you have full access to the complete game catalogue when you enter PlayCroco from your mobile or tablet.
PlayCroco takes customer safety and security seriously. All transactions on the site are completed using high-level, 128-bit, SSL encryption technology. The casino does not share any personally identifiable information with any third parties.
In terms of responsible gambling, we feel PlayCroco fails a bit. To self-exclude from the casino you need to contact their support team, get a form, fill it out, and send it back. Only then will they close your account. They also offer some gambling limits, but these as well can only be set by their support team. The two help organisations PlayCroco has added links to from their responsible gambling page are:
The support team at PlayCroco is available around the clock, and you have multiple ways to get help. The fastest way is to start a live chat, as this will instantly connect you to an available agent. Then, you may also send an email, and in our experience, it can take some hours before you hear back. The last option is to have them call you, although this requires you to first have to schedule the call.
When we chatted with a support agent at PlayCroco we got all our questions answered, in a timely and friendly manner.
If you prefer reading up on how things at PlayCroco work, you can have a look at their FAQ. There, they cover topics like Popular, Account, Deposit, Withdrawals, and Promotions.
✅ Live Chat
✅ Email
✅ Phone
✅ FAQ
Absolutely! On a desktop, log out of your account and you’ll be able to play most of the games for free. On a mobile, log into your account and then choose ‘practice mode’ on the game of your choice.
If you want to withdraw money, yes. We recommend that you verify your gambling account as soon as possible. Completing verification helps to protect your cash and ensures that future withdrawals will be quick and easy.
It does! PlayCroco offers new players a 200% match bonus on their first deposit of up to $5,000. But that’s not all, as the welcome package also includes two no deposit bonuses (you get the first one when you sign up) and a cashback bonus. That’s four bonuses, and only one requires a deposit.
If your device has an up-to-date operating system and a steady internet connection, you should be able to play at PlayCroco. The site is compatible with tablets and most mobile phones. If playing on a desktop, the Chrome browser is usually best.
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Offers customer support via live chat, email, and phone
Higher than average wagering requirements
