Contact Us

At Australian Gambling Online, we’re committed to providing our readers with the most accurate and up to date information available. Australian gambling laws mean that not every casino site is available for Australian players. We only work with sites which are Aussie-friendly, licensed and verified as fair. While we stand by our research and work of our experts, we acknowledge that sometimes mistakes can happen. If you have a comment, suggestion, correction, or a question, please feel free to contact the team at Australian Gambling Online.

If you want to learn more about Australian Gambling Online and our team, please read our About Us page.

How to reach us

Our mailing address is:
Como Office Tower
644 Chapel Street
SOUTH YARRA, VIC, 3141
AUSTRALIA

Our phone number is: +61 488 877 355

Our general contact email is info@australiangamblingonline.com.

For press enquiries, please get in touch with us at marketing@australiangamblingonline.com.

Information for casino employees and marketers

My casino does not appear on your site, what can I do?

Contact our team of experts at marketing@australiangamblingonline.com for an evaluation of your casino. When contacting us, please understand that our casino reviews are always unbiased, reliable and carried out by real experts. A detailed analysis takes time, so we appreciate your patience and your non-insistence while we analyse your site.

How can I improve the rating you have given to my casino?

If your casino has received a rating that you consider too low, it is because we have encountered a user experience that could be improved. Read our review carefully, find areas for improvement in the registration, play and withdrawal process: check that the customer service and response is fast and reliable, confirm that your casino meets all security standards, secure and expand deposit and banking options for players, and of course, provide a wide variety of games and bonuses to make your casino a competitive option. We would love to hear that you have improved so we will be back to review your offering.

I am an employee of an online casino, can I provide you with the text of the review to appear on your site?

Not at all. At Australian Gambling Online we only publish reviews based on the gaming experience of our experts when analysing a casino under the same conditions as any other user. We carefully detail the entire process from registration to the final cash out, using real money in the process. We handle the responsibility of evaluating and recommending the best online casinos very seriously, so we will never accept written content or agreements that put our credibility at risk.

My casino information is not up to date, what can I do?

Contact us at marketing@australiangamblingonline.com. We will process your request and take the time to re-evaluate your casino and update our review.

You do not need to tell us what has changed or provide us with specific information, our experts follow a meticulous process and will re-scan your platform in detail. You cannot participate or suggest in any part of our evaluation to ensure that our advice is reliable and independent.

However, to speed up the process you can provide us with helpful information such as your complete list of online pokies, casino games, or software providers, as well as all the deposit and banking options you offer.

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